TW

Tim Walpole

Retail Trust

Head of Data & Creative Technology

Description

Tim Walpole is the builder behind the Retail Trust's happiness dashboard, a generative-AI platform that turns messy wellbeing signals into personalised, practical recommendations for employers. He stood it up on a modern stack, Databricks with Azure OpenAI, and can talk in real detail about the data plumbing, the partners and the decisions that got it into production. Paired with Poppie Foakes, who owns the why, Tim owns the how. For a customer and operations audience that has heard plenty of 'AI could' and wants to see 'AI did', this is the session that shows what shipping a production AI platform actually involves.

This speaker will talk about

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Building the 'Netflix' of Wellbeing at The Retail Trust
Customer Track
Oct 20, 2026
3:50 PM4:10 PM

Building the 'Netflix' of Wellbeing at The Retail Trust

Speakers:
PF
Poppie Foakes
Retail TrustDirector of Product and Innovation
TW
Tim Walpole
Retail TrustHead of Data & Creative Technology
Customer
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