Description
Poppie Foakes leads product and innovation at the Retail Trust, the charity that supports around 4.5 million UK retail and service workers. Her challenge is one every customer and people leader recognises: how do you turn something soft, like wellbeing, into a measurable product that proves its worth commercially?
With a background in research psychology, she is building exactly that, a data product and a wellbeing index that let retailers benchmark themselves on retention, absence and attrition.
At aiblLIVE she'll cover the thinking and the business case behind an AI-driven, personalised wellbeing platform, paired with her colleague Tim Walpole on how it was built. A strong session for anyone trying to prove the return on a human outcome.
