Beyond the demo: Build a Customer Service AI Agent, Live
Oct 20, 2026 — 02:20 pm - 3:05 PMCustomer Track
Speakers:

Session description
No script, no safety net - Kore.ai puts the room in control of a live AI agent build. Bring your toughest customer question and see if you can break it. We'll close with a question most vendors avoid: could you explain why your AI made that decision if a regulator asked? (72% of enterprises couldn't.)

